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Pilot: When duplicating a ticket, the modification date & modified-by attribute may not be kept.


When duplicating tickets in Pilot, the modification date of the duplicated ticket is updated to the current date instead of keeping the modification date of the original ticket. Also the modified-by attribute is changed to the user duplicating the ticket instead of keeping the original user as before.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

Automation Engine 20.1



Last revised
Case NumberCS01370898

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.