KB333671885: Hotfix 202011037 for Automation Engine 20.1

Summary

Flexo CTP: Merged plates may fail to expose on CDI's with Grapholas version 19.0 or below.

Symptoms

Submitting a Merged Plate towards the 14.1-19.0 Grapholas device passes successfully. But when trying to expose it in the CDI Exposer, immediately the question "If you want to re-expose the plate" pops-up, and the status in Press Plate( Set)s and Merged Plates changes to Error.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202011037/20.1.

Article information
Applies to	Automation Engine 20.1
Created	19 Aug 2021
Last revised
Author	PVE
Case Number	CS01370803

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.