KB335725027: HOTFIX 201911026 for WebCenter 18.1.1

Summary

The AutoTextReference SDK call fails with "Undefined error 000" when it encounters identical text content in a library text statement that is of a different ELEMENT_TYPE than the requesting local text statement.

Symptoms

AutoTextReference SDK call fails with "Undefined Error 000" code with no hint about the root cause. There is no way to work around that in Automation Engine. No single text statement of the Content Sheet in question gets replaced by library smart text statement content.
The expectation is that it instead creates another text statement in the library of the requesting document's ELEMENT_TYPE, so that in the end there is the same text existing in multiple text statement of different ELEMENT_TYPEs. The input data from the customer is organized in a way that it contains this type of duplicate content. This cannot be changed.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911026/18.1.1.

Article information
Applies to	WebCenter 18.1.1
Created	06 Sep 2021
Last revised
Author	RAHM
Case Number	WCR-38513

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.