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Error "Exporting Normalized PDF Failed Colorant group <$special> can not be used in DeviceN." when exporting a Normalized PDF file.


When a PDF with the registration ink in gradient is imported and one of the stops has 0% tint, then the following error occurs when exporting the document back to a Normalized PDF file: "Exporting Normalized PDF Failed: Colorant group <$special> can not be used in DeviceN."


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For installation instructions and to download the hotfix, go to

Article information
Applies to

Esko Data Exchange 21.03



Last revised
Case NumberCS01435955

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.