Esko Logo Back to Esko Support
Choose your language for a machine translation:


Error when exporting NFT to PDF when using non project languages.


The following error occurs when the locale mapping uses a language code that is not part of the project languages:

An unknown error occurred when processing a custom report. com.eskographics.wc.ejb.WebCenterRemoteException: [ErrorTag [UNKNOWN_EXCEPTION:UNKNOWNEXCEPTION_TAG]: An unknown error occurred. Try your action again, if the problem persists contact your administrator.] > Caused by: java.lang.NullPointerException - null

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

 WebCenter 21.07



Last revised
Case Number

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.