KB374833851: HOTFIX 202107037 for Automation Engine 21.07

Summary

Integration with WebCenter - Prepare for WebCenter Viewer: The task may unexpectedly fail with a network protocol related error.

Publish on WebCenter: When requested to prepare for viewing and annotating, the task may unexpectedly fail with a network protocol related error.

Symptoms

"Prepare for WebCenter Viewer" or "Publish on WebCenter" tasks may fail unexpectedly with a network protocol related error mentioning "BG_ECouldNotCreateSocket".

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202107037/21.07.

Article information
Applies to	Automation Engine 21.07
Created	07 Jun 2022
Last revised
Author	PVE
Case Number	CS01491402

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.