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Summary

Some complex DAE files may not open in PackEdge for Studio use.

Symptoms

Occasionally, specific DAE construct may not open in PackEdge and results in an error in the PackEdge messages window: "Cannot import Collada fie. Cannot import StructuralDesign file ....."

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202111075/21.11.




Article information
Applies to

 PackEdge 21.11

Created

  

Last revised
AuthorKKE
Case Number CS01610769
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.