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User logged out after digital signature via SAML


  • SAML approval no longer works in Chrome or Edge. User sometimes sees errors or gets logged out after signing his approval with SAML.
  • After the user re-enters the password using SAML to complete a task or approve a document, the user sometimes gets automatically logged out. It is not very clear as long as the user stays on the same page, but from the moment the user tries to navigate they will see that they are no longer logged in. This sudden log out is usually also accompanied with other errors.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

WebCenter 22.07



Last revised
Case NumberWCR-57942

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.