First, download and install the free Esko Data Exchange plug-in for Adobe® Illustrator®.You can find the plug-in:
After you have installed the Data Exchange plug-in, follow the steps given below:
In Adobe® Illustrator®, go to File > Structural Design > Open from Shapes… to open the Shapes window.
In the Shapes window, click the Create an Esko Support Account link.
In the Welcome window, enter your Company Code and click the CONTINUE button.
Complete all fields and click the SUBMIT button.
In the e-mail from Esko Support Portal, click the activation link. Your Esko Support Account is now activated.
To know if there's a maintenance contract linked to your account, you have to link your Esko Support Account to the customer database.To do so, login at least once on the Esko Support Portal.
Note: This is an anonymous survey. If you need help from Esko Support, register a Support Case here.