KB73059595: How to restart Automation Engine Application Server

Context

Sometimes Automation Engine Application Server is not running properly and you need to restart the Application Server.
This article explains how to restart the Application Server.

Procedure

In most cases, Application Server component is installed on the Automation Engine Server itself.

The best way to restart the Application Server is via the Server Admin tool.

In Automation Engine 10.x:

1. Go to Start > Programs > Esko > Automation Engine 10.x > Server Admin (right-click and select Run as Administrator if you encounter access issues).

2. In the Automation Engine tab, click Manage the Local Application Server.

• Stop Local Application Server and follow the step by step instructions.
• Start Local Application Server and follow the step by step instructions.

In Automation Engine 12.x:

1.  Go to Server Admin webpage (http://SERVER-NAME:9999/serveradmin/faces/applicationserver.xhtml. Replace SERVER_NAME with your Automation Engine Server name).
2. Click Application Server and log in with admin user or any other user in the BGADMIN group or Local Administrators group on Automation Engine Server.

• Stop Application Server and follow the step by step instructions.
• Start Application Server and follow the step by step instructions.

In Automation Engine 14.x: 

The easiest way to restart Application Server in Automation Engine v14 is to restart Server (bgmd, via Server Admin),  but if you don't want server to be down and only Application server need to be restarted, below is the procedure:

1.  Open  Automation Engine Diagnostics (Start > all programs > Esko > Automation Engine Client 14.x > Tools > Diagnostics), or in Pilot, shift + click Tools\Configure.
2.  Check the Application server PID.
3.  Open Windows Task Manager, Find the correspondent PID, end that java.exe process,  Application server will be restarted automatically.