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Unable to add the local host container to the Automation Engine Server.

When trying to create a new container from a shared folder of the local host on the Automation Engine Server, no shared folders are visible (Pilot > Tools > Containers > Create New Container > Existing Shared Folder > Computer Name) even though there are shared folders on the system.


This is an issue with the access rights at the Windows Operating System level. Automation Engine connects to a network system /server as user BGSYSTEM. If there is no User / Full Permissions for the shared folder for the user BGSYSTEM on your local system, you may not be able to add the shared folder as a container to the Automation Engine Server.

To create the BGSYSTEM user on the local system:

  1. Right-click Computer and select Manage.
  2. In the Computer Management window, go to Local Users and Groups > Users.
  3. Right-click Users and add a new user with the name BGSYSTEM and the default BGSYSTEM password.
  4. Click the Create button.
  5. Right-click the user BGSYSTEM and select Properties.
  6. In the Member of tab, add the user to either the “Administrators” group or the BGADMIN group.

To provide Full Permissions to BGSYSTEM user for the shared folder:

  1. Right-click the shared folder and click Properties > Share Permissions.
  2. Add the user BGSYSTEM.
  3. Allow full permissions (Read & write) for the user.
  4. Click the Apply button.

Now when you try to access the shared folder from the Automation Engine Pilot > Tools > Containers > Create New Container > Existing Shared Folder > Computer Name, you will find the shared folder to add as a container.

Article information
Applies to

Automation Engine all versions

Last revised11-Sep-13
CW Number179004