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Export from GRS file to Normalized PDF file is not correct.


In Automation Engine:

  • Export to Normalized PDF file: For GRS input, text boxes might get re-sized causing text re-flows.
  • Secure PDF files might not view any longer in Automation Engine or WebCenter Viewer (while they did in Suite 10).
  • Normalize PostScript / PDF / Illustrator 8.0 File: The option to select a page range is not working properly anymore.

In PackEdge:

  • After the conversion of GRS files, some text boxes are re-sized and text re-flows.

More Information

For installation instructions and to download the hotfix, go to  



Article information
Applies to

Automation Engine 12.0.1

PackEdge 12.0.1

Last revised 
Author PVE
CW NumberEA130417

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.