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Route fails to check page sizes when multiple routes are used. JPEG creation fails.


  • When launching multi-page PDF through the ticket, files are automatically sent to 'unmatched' although the trimbox has the correct size to go to 'ok'.
  • JPEG creation task fails on couple of files.
  • Part of a workflow creates a wrapper task file from the input image and then creates JPEG files. The creation of JPEG files part is failing.

More Information

For installation instructions and to download the hotfix, go to 



Article information
Applies to

Automation Engine 12.0.1

Last revised 
Author MLB
CW NumberEA129598, EA127172

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.