Esko Logo Back to Esko Support
Choose your language for a machine translation:
Skip to end of metadata
Go to start of metadata

 

Summary

After upgrading to Suite 12.1.1 from a version lower than the Suite 12.1, Color Engine Pilot does not see all the Color Strategies.

Symptoms

The Automation Engine proof ticket/workflow shows the color strategy I want to proof with, but the proof task ends in error. When checking the Color Engine Pilot, the Color Strategies does not show the color strategy I selected.

Setting up the environment variable BG_SERVER does not resolve the issue. Re-installing the Color Engine Pilot after setting up the variable BG_SERVER does not help.

The post-installation procedure of Color Engine Pilot 12.1.1, where the Color Engine Pilot 12.1.1 resources are registered on the server, is not ran at installation time.

For information on setting up the BG_SERVER variable, see:

Solution

The Research and Development department of Esko is planning to implement the possibility to redirect to the central resources in the Color Engine Pilot. The aim is to get this implemented in Suite 12 Assembly 5 (Suite 12.2).

Workaround

After upgrading to Suite 12.x, the Color Engine Pilot does not see the CMS data tree of the general resources but in the local system. The Automation Engine however looks at the central resource.

To resolve this issue, set up the following System Environment variable:

Variable Name - BG_DATA_CMS_V010

Value - \\hostname\bg_data_cms_v010 (where, hostname is the name of your central resources server).

The DGC curves implemented in the Color Strategies are not found. To avoid this, set up the following System Environment variable:

Variable Name - BG_DATA_DGC_V010

Value - \\hostname\bg_data_dgc_v010 (where, hostname is the name of your central resources server).


Article information
Applies to

Color Engine Pilot 12.1.1

Created10-Oct-13
Last revised10-Oct-13
AuthorLDC
CW Number

151592

Contents

 

1 Comment

  1. Anonymous

    I had a slightly different situation in which we upgraded to AE12 except for Color Engine & Curve Pilot, to be done at later date when time allows. But the issue was the same in which the color strategies, device links, etc that I developed were not present. With the help of an IT rep we followed your instructions & the issue was quickly resolved with all my hard work showing up again in Color Engine.

    Great stuff! Thanks.