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  • KB76720234: Color Engine Pilot - Crashes when trying to check and recalibrate
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Summary

Color Engine Pilot crashes when starting the Check and Recalibrate tool.

Symptoms

  • Color Engine Pilot Crashes.
  • No devices listed in the Proofer tab when creating a new proofer profile.

Solution

  1. Go to the Color Engine Preferences > Proofer tab.
  2. Change Look for FlexProof Configurations: from Locally to On the network.
  3. Next, type the name of the Local computer that is running the dispatcher and check.
  4. Then restart the Color Engine Pilot. The Check and Recalibrate tool should now work.
  5. Update the Color Engine Pilot to 12.1.1 (Assembly 4).
Article information
Applies to

Color Engine Pilot all versions

Created14-Oct-13
Last revised 
AuthorROFO
CW Number192012
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