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Further processing of a normalized PDF generated with the Normalize PDF File task might cause trouble in case the original native PDF contained the same PANTONE ink with both a short and a long suffix (for example, "PANTONE 485 C" and "PANTONE 485 CVC").


The following error message appears when processing further (for example, with the Create PAF/ JPG/ XML (LinkEdge) task): "ERROR: Missing halftone information for colorant <...> in Normalized PDF file."

More Information

For installation instructions and to download the hotfix, go to:

Article information
Applies to

Automation Engine 12.0

Last revised 
Author LOLE
CW NumberEA121500

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.