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Summary

After upgrading Mac OS to 10.7.5 and Java update 2, Visualizer 12 doesn't show any models. When creating a new file or opening a previous design, the model preview is empty. 

Symptoms

After upgrading Mac OS to 10.7.5 and Java update 2, Visualizer 12 doesn't show any models. When creating a new file or opening a previous design, the model preview is empty.

This fix should ONLY be used on systems affected by the rendering problems (i.e. Systems with ATI or AMD graphics and Mac 10.7.5 or newer).
Both v10.1 and v12 Studio Visualizer installers are available for download.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/37/12.0.

Article information
Applies to

Studio Toolkit 12.0

Studio Visualizer 12.0

Created26-Nov-13
Last revised 
Author PHST
CW NumberEA120057
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.