Child pages
  • KB79700574: ArtiosCAD - Dongle cannot be found error though it's plugged in to the Windows 7 workstation and the tuneopt file is in the common folder
Skip to end of metadata
Go to start of metadata

 

Summary

After installing ArtiosCAD 7.60 or 7.70, the dongle key cannot be read even though the tuneopt file is placed in the common folder on the server or standalone machine.

Solution

Windows 7 does not have the SafeNet drivers pre-installed, so they need to be manually downloaded from http://www.safenet-inc.com/support-downloads/sentinel-drivers/ and installed. The SafeNet driver is the only part that needs to be downloaded and installed.

Article information
Applies to

ArtiosCAD 7.70

ArtiosCAD 7.60

Created21-Jan-14
Last revised 
AuthorKYBA
CW Number 
Contents