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WebCenter has searchable drop-down menu UI elements on the Project creation page. However, in older versions of the application these drop-down menus are not optimized for the iPad, and interaction with them requires a few extra steps.


  • Cannot select Template on the iPad.
  • Cannot select Project on the iPad.
  • Cannot select Customer at Project creation on the iPad.
  • When tapping the customer/template/project drop-down, the list changes into an input field and the keyboard appears.


In the latest version of the WebCenter app, this problem is solved. Please update your app to the latest version (version 14 or newer) using the app store on your iPad.

If an update of the application is not possible, the following workaround is available:

On the Project creation page and the page where you can specify a project or template to use as a starting point for your new project, searchable drop-down lists are used.

When you tap a searchable drop-down list, the searchable drop-down changes into an input field, the keyboard appears and another drop-down is displayed just below the input field.

To select an item from the list (without specifying a filter), follow these steps:

  1. Tap the drop-down list.
  2. Select the item from the list. The screen will look like this:
  3. Now tap the drop-down menu for the second time.
  4. Tap outside the list.
  5. The field is now set correctly.

To select an item from the list (with filter specification), follow these steps:

  1. Start typing text to filter the results.

  2. When you start typing, the drop-down (red) jumps to the top of the page.
  3. Tap the drop-down to select the desired item.
  4. The screen will look like this:
  5. Tap the drop-down menu (marked in red in step 4).
  6. Tap outside the list.
  7. The field is now set correctly:
Article information
Applies to

WebCenter for iOS 2.3.1

Last revised29-Jul-14
CW Number