Esko Logo Back to Esko Support
Choose your language for a machine translation:

 

Summary

Run the ArtiosCAD installation on a computer. Installation gets to "Publishing Product Information" and then the computer crashes with the Blue Screen error: 

A problem has been detected and Windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA 

(see image given below):

Symptoms

Once in this state the system will not boot, but will always cause the same Blue Screen. Only a System Repair to the restore point before the installation will bring the system back.

This was noticed in the field on an HP Z420 system using UEFI boot mode and a Solid State Hard Drive.

Solution

If you encounter this problem, the only way around it is to rebuild the system using legacy BIOS mode instead of UEFI.

Article information
Applies to

ArtiosCAD all versions

Created27-Feb-14
Last revised05-Mar-14
AuthorBRO
CW Number 
Contents