KB84836612: ArtPro - I have an ArtPro module license but ArtPro still shows the feature as greyed-out

Question

I have activated the local license for an extra ArtPro module (eg. PowerWarp) but when I relaunch ArtPro, the feature is still not available. Why?

Answer

Check that, in addition to activating the license key file, you have also used the license preferences window to allow ArtPro to take the license and provide the extra functionality.

This can be done in Preferences > General > Show Licenses and by clicking the check box next to the appropriate module. If the license is available then the button should show green.

Article information
Applies to	ArtPro all versions
Created	13 Mar 2014
Last revised	13 Mar 2014
Author	TIKE
CW Number	EA219247

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