In WebCenter 12.1, the Menu Builder stopped working when apostrophe (') characters were used in custom language labels.
'
This issue is resolved in WebCenter 14.
This issue is solved in WebCenter 14 (and newer).
Avoid using apostrophe character(s) in custom language labels.
But, if you have already done so and you are now blocked from using the Menu Builder, follow these steps to correct your existing menu:
XML
WebCenter 12.1
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