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Question

After a Preflight report is created with the Preflight with Pitstop ticket, the report is created.

When opening this report, a small magnifying glass icon is next to each reported issues. Clicking this icon should open the preflighted PDF and go the first page the issue is on. However, this does not happen.

Answer

The Pitstop Preflight Report and the PDF file checked must be in the same folder. This function breaks if the report is not in the same folder as the PDF. If you use the default location when creating the workflow/ticket, the links are active since both files are located together using the SmartName called [File URL].

Article information
Applies to

Automation Engine 12.0 and newer

Created02-Jul-14
Last revised 
AuthorMAOG
CW Number 
Contents