Summary
After upgrading from version 12.2 to 14 when browsing files in Pilot, database error messages appear.
FileProxy lookup failed (ROLLBACK) com.esko.print.fasttrack.server.interfaces. FastTrackException: FileProxy lookup failed
Symptoms
In Pilot, when I right-click a file in the Files view of my job folder, I get error messages relating to the database connection.
Solution
- Login to Pilot as an administrator user.
Browse to Pilot > Tools > Configure > Automation Engine Database > Application Server.
Change the following two fields and then click the Synchronize button.
Database: fasttrack
Host: localhost
- If this still fails, please try to create the database fasttrack in Server Admin. After you create this database successfully, run Activate Server.
| Article information | |
|---|---|
| Applies to | Automation Engine 14 |
| Created | 10-Jul-14 |
| Last revised | |
| Author | LMJ |
| CW Number | 242202 |
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