KB95159681: Automation Engine - After upgrading from version 12.x to 14, database error messages appear when browsing files in Pilot

Summary

After upgrading from version 12.2 to 14 when browsing files in Pilot, database error messages appear.

FileProxy lookup failed (ROLLBACK) com.esko.print.fasttrack.server.interfaces.

FastTrackException: FileProxy lookup failed

Symptoms

In Pilot, when I right-click a file in the Files view of my job folder, I get error messages relating to the database connection.

Solution

1. Login to Pilot as an administrator user.

2. Browse to Pilot > Tools > Configure > Automation Engine Database > Application Server.

3. Change the following two fields and then click the Synchronize button.
   

   Database: fasttrack

   Host: localhost

    

   
4. If this still fails, please try to create the database fasttrack in Server Admin. After you create this database successfully, run Activate Server.