Summary
The first step of offline activation fails with the following error:
Exception: An error occurred during activation/deactivation/repair. Internal Error Message: Major error code 50001, minor error code 41013, system error code 1
Symptoms
The following error appears in the first step of offline activation:
Solution
Re-install the Local License Manager.
You can find the Local License Manager on your software distribution medium in the subfolder \locallicman_v010 or you can download it from https://mysoftware.esko.com.
| Article information | |
|---|---|
| Applies to | Esko Local License Manager |
| Created | 22-Aug-14 |
| Last revised | |
| Author | EVST |
| CW Number | 237327 |
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