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Summary

The first step of offline activation fails with the following error:

Exception: An error occurred during
activation/deactivation/repair.
Internal Error Message: Major error code 50001, minor error
code 41013, system error code 1

Symptoms

The following error appears in the first step of offline activation:

Solution

Re-install the Local License Manager.

You can find the Local License Manager on your software distribution medium in the subfolder \locallicman_v010 or you can download it from https://mysoftware.esko.com.

Article information
Applies to

Esko Local License Manager

Created22-Aug-14
Last revised 
AuthorEVST
CW Number237327
Contents