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  • KB97880808: Studio Visualizer - Error: "The central Shapes data folder is invalid or cannot be created"
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Summary

Visualizer starts up, but when trying do an Open/Place from Shapes you receive the following error message: "The central Shapes data folder is invalid or could not be created".

Solution

The central Shapes folder (Users/Shared/EskoArtwork/Shapes/) must be present and should have read and write permissions for everyone. It should normally be auto-created by the software, unless the current user doesn't have the proper permissions on his/her shared folder. In case the folder is not present, create it manually. In case it is present, make sure that you have both read and write access to it.

Article information
Applies to

Studio Visualizer all versions

Created05-Aug-14
Last revised 
AuthorLMJ
CW Number254164
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