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This article contains a checklist that can be used whilst performing a FileStore move. For more information, see chapter Moving the FileStore in the WebCenter Maintenance Guide.

This checklist is not intended to replace the Maintenance Guide, it should merely be used as an additional tool. Please complete the items in the checklist in the same order as they are listed here.


Moving the FileStore...

  1. Create the new share and ensure it meets the requirements concerning naming and location:
    1. The share name contains only alphanumeric characters.
    2. See chapter Moving the FileStore in the WebCenter Maintenance Guide for more specifics.
  2. Test communication to new share from the Application Server.
    1. From Application Server, log in as local user BGSYSTEM. Browse to the new share and create a new text file within the new share. Delete test file after successful writing.
  3. Stop IIS and WebCenter Services on both the Web and the Application Server. This ensures that no files are in use and locked for backup.
    1. On the Web Server: IIS Admin, Word Wide Web Publishing, HTTP SSL, and WebCenter Tomcat.
    2. On the Application Server: WebCenter JBOSS, and WebCenter CAD-X.
  4. Backup the Web Server, Application Server, Database, and current FileStore share.
  5. Uninstall WebCenter completely. Please note that changing configuration files is not supported. A reinstall is always required.
  6. Inspect the old FileStore share's Properties. Record the total size, number of files and folders. Use this information after the reinstall is finished for comparison.
  7. Move entire contents of current FileStore share to its new destination share.

After FileStore move...

  1. After the move is completed, ensure new share is not marked as Read Only. If so, remove attribute on share and all subfolders and files.
  2. Rename the old share (for example: \Artios\WebCenter\FileStoreOLD).
  3. Reinstall WebCenter using the new FileStore share. Make sure to use a UNC path to the FileStore location.
  4.  On WebCenter's Application Server, configure the OBGE to use the new FileStore location:
    1. Delete the old container and add a new container pointing to the new share.
    2. Delete the old Hot Folder or Access Point (first convert to regular folder) and add a new Hot Folder / Access Point.
    3. Make sure your new Hot Folder or Access Point is Active.
  5. Restart IIS and WebCenter services on both Web Server and Application Server.
  6. Test WebCenter with the new FileStore location.
    1. Upload a graphics file to WebCenter and make sure Checking and Registering works (you get a thumbnail after a while).
    2. Verify that you can open the graphics file in the Viewer.
    3. Verify that you can download documents.
Article information
Applies to

WebCenter 12 and newer

Last revised04-Nov-14
CW Number