A custom Web Server instance is not reachable outside LAN in case the instance folder is not shared or hidden.
For example, the default instance http(s)://[MyCompanyURL]/WebCenter_Inst is reachable inside and outside the company's LAN, but http(s)://[MyCompanyURL]/[CustomInstance] is not.
For more information on creating custom WebCenter instances, see: Deploying WebCenter.
This issue can occur when the dedicated folder for the custom instance is not accessible. For this reason, users outside the company's network cannot access it and users inside the LAN can.
To resolve the issue, follow these steps:
WebCenter all versions
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