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The Esko User Forum is still in pre-release and is not yet available to all Esko customers.

What is the Esko User Forum?

The Esko User Forum is a new way of interacting with the Esko Community, in which members can exchange tips, tricks, solutions, and best practices.

On the Esko User Forum, you can:

  • post a question in the Community;
  • reply to questions asked by your colleagues and by other Esko customers using our Support Community;
  • mark a reply to your question as the "best answer" if it solves your issue;
  • search in the database of existing answered questions.

The Esko User Forum is not an official support channel, even though Esko support engineers may moderate the forum. There is no guarantee that anyone will reply to your question. If you need an urgent answer to your question, create a Support Case instead!

How to ask a question on the Esko User Forum

Follow the steps below:

  1. Sign in on the Support Community.

  2. Click the Forum tab.

  3. Type your question in the What would you like to know? box and press Enter.

  4. Review the suggested solutions.

  5. If you don't find the answer to your question in the suggested solutions, click Post Your Esko User Forum Question.
  6. If needed, add more details in the question body.
  7. Choose a topic for your question from the list at the bottom of the dialog box.

  8. Click Post to Community.

As soon as someone replies to your question, you will receive an e-mail notification with a link back to your question thread.

Article information
Applies to

Esko User Forum

Support Community

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