Child pages
  • KB180099562: ArtPro+ - Error message "The file called "WrongFileType.indd" could not be opened." appears
Skip to end of metadata
Go to start of metadata

 

Summary

When trying to open a file in ArtPro+, this error message pops up:

Symptoms

Trying to open a file in ArtPro+ displays the following error message:

The file called "WrongFileType.indd"
could not be opened.
The file could not be opened or placed. Please check if it is a valid file.

Solution

You tried to open a file type which is not supported for ArtPro+.

ArtPro+ can open any of these document types:

  • ArtPro (.ap, .art)
  • PDF and Normalized PDF
  • PDFPla

and of these image types:

  • TIFF (.tiff, .tif)
  • PSD
  • CT
  • LP

Typically the above message is displayed when you are trying to open an unsupported type of image. If your file is not any of the listed file types, then please convert it to any of these files. How to do this, depends on the file type.

Tags

OPEN FILE/ERROR/UNSUPPORTED FILE FORMAT DESCRIPTION

The file could not be opened or placed. Please check if it is a valid file.

Article information
Applies to

ArtPro+ 14.1.1

Created23-May-16
Last revised 
AuthorJKO
Case Number 
Contents