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Summary

It may happen that the Pack Proof sub task Send to Proof Server fails with the following error messages:

ERROR: spt.GotIllegalJobID

Error: Proof Server could not create job ticket

ERROR: spt.ProofingToTheProofServerWentWrong

Symptoms

The Pack Proof task fails and your proof is not sent to the Proof Server.

Solution

This is caused by a communication issue which will get solved by restarting the Automation Engine service.

In case restarting only Automation Engine does not solve the problem, see:

Article information
Applies to

Pack Proof all versions

Created23-11-16
Last revised 
AuthorJOCA
Case Number00691937, 00629634, 00579142, 00626064
Contents

 

2 Comments

  1. Unknown User (brbt)

    But what is the cause of this problem?

    1. I have this problem with the antivirus 3rth party software.