KB170060920: CT-LP Plugin for Adobe® Photoshop® - Error "could not find ctlp_plugin.edl" appears

Summary

The CT-LP Plugin for Adobe^® Photoshop^® displays the following error anytime you try to open a CT or save a new image as CT: "could not find ctlp_plugin.edl".

Symptoms

The creation or the saving of the CT file doesn't work.

Solution

The problem can be caused by the files of the plugins that cannot be accessed by Adobe^® Photoshop^®.

To solve this, follow the steps given below:

1. Close Adobe^® Photoshop^®.
2. Go to the Plugins folder of Adobe^® Photoshop^®, normally located under the normal program tree (C:/Programs/Adobe/Photoshop[version]/Plug Ins/Esko/CTLP).
3. For every file you find in this folder, open the Properties > Security tab > click Edit… > click Add… > enter everybody > click Check Names > click OK > check the Allow checkbox for Full control > click OK.