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Summary

Issue viewing images in WebCenter.

When you click an image, the message "Loading server settings" appears and the browser spins continuously without any progress.

Symptoms 

When you click an image, the message "Loading server settings" appears and the browser spins continuously without any progress.

Solution

When any document is uploaded to webserver, the OBGE will generate the view data.

Due to some reason, if the task is not executed/ OBGE service hangs, the view data is not created and the file can't be viewed anymore in WebCenter Viewer.

Restarting WebCenter webserver will solve the problem.

If restarting webserver doesn't solve the problem, please have a look at KB Article:

Article information
Applies to

WebCenter 12.1

Created24-Feb-14
Last revised25-Feb-14
AuthorHAJA
CW Number215983
Contents