KB170993458: Which versions of Windows 10 are supported?

Question

Do Esko products support Windows 10 Updates?

Answer

Windows 10 is the latest version of the Windows client operating system, it has been released on July 29th, 2015. Microsoft has provided free and easy upgrade to customers running Windows 7 and Windows 8. However, not all Esko products support Windows 10.

Also, Microsoft now updates the build twice a year ('Spring' and 'Autumn'), while still calling it Windows 10, followed by a 'name' + Update string.

Most recent version is Windows 10 October 2020 Update, version number 20H2, released on 20 Oct 2020.

It's important that you do not automatically upgrade your workstations to Windows 10 but check the list of supported products below.

You can check your Windows 10 version by executing the 'winver' command and look at the Version number: Windows 10 Anniversary Update (version 1607), Creators Update (version 1703), Fall Creators Update (version 1709), April 2018 Update (version 1803), October 2018 Update (version 1809), May 2019 Update (version 1903), November 2019 Update (version 1909), May 2020 Update (version 2004), and October 2020 Update (version 20H2).

The affected products:

Product	Windows 10 October 2020 Update (version 20H2)	Windows 10 May 2020 Update (version 2004)	Windows 10 November 2019 Update (version 1909)	Windows 10 October 2018 Update (version 1809)	Windows 10 April 2018 Update (version 1803)⁽¹⁾	Windows 10 Fall Creators Update (version 1709)	Windows 10 Creators Update (version 1703)	Windows 10 Anniversary Update (version 1607)
ArtiosCAD	SUPPORTED as of 20.0.1	SUPPORTEDas of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.1	SUPPORTED as of 16.1.1	SUPPORTED as of 16.1
ArtPro+ on Windows		SUPPORTED as of 20	SUPPORTED as of 18.1.2	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.1	SUPPORTED as of 16.1	SUPPORTED as of 16.0.2
Automation Engine Windows Client and Tools	SUPPORTED as of 20.1	SUPPORTED as of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
Cape Subscription				SUPPORTED as of Cape Pack 18.0.1	SUPPORTED as of Cape Pack 18	SUPPORTED as of Cape Pack 18	SUPPORTED as of Cape Pack 18	SUPPORTED as of Cape Pack 18
Cape Perpetual				SUPPORTED as of Cape Pack v2.15	SUPPORTED as of Cape Pack v2.15	SUPPORTED as of Cape Pack v2.15	SUPPORTED as of Cape Pack v2.15	SUPPORTED as of Cape Pack v2.15 and Truckfill v2.13
Color Pilot	SUPPORTED as of 20.1	SUPPORTED as of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18.0	SUPPORTED as of 18.0	SUPPORTED as of 16.1	SUPPORTED as of 16.1
DeskPack for Adobe Illustrator	SUPPORTED as of 20.0.1	SUPPORTED as of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.2	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
DeskPack for Adobe Photoshop	SUPPORTED as of 20.0.1	SUPPORTED as of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.2	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
Dynamic Content	SUPPORTED as of 20.0.1	SUPPORTED as of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.2	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
FlexRip, FlexProof	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED
i-cut Layout Essential and i-cut Prefight				SUPPORTED as of 16.0.1	SUPPORTED as of 16.0.1	SUPPORTED as of 16.0.1	SUPPORTED as of 16	SUPPORTED as of 16
i-cut Layout				SUPPORTED as of 18	SUPPORTED as of 18	SUPPORTED as of 16.1	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
i-cut Production Console				SUPPORTED as of 2.1.2	SUPPORTED as of 2.1.2	SUPPORTED as of 2.1.2	SUPPORTED as of 2.1.2	SUPPORTED as of 2.1.2
X-Guide	See ⁽²⁾ below
i-cut Vision Pro	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED	NOT SUPPORTED
Imaging Engine, Pack Proof	SUPPORTED as of 20.1	SUPPORTEDas of 20	SUPPORTED as of 18.1.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.1 (Jan 2018)	SUPPORTED as of 16.1	SUPPORTED as of 16.1
PackEdge, Plato		SUPPORTED as of 20	SUPPORTED as of 18.1	SUPPORTED as of 18	SUPPORTED as of 18	SUPPORTED as of 16.1	SUPPORTED as of 16.0.2	SUPPORTED as of 16.0.2
Studio	SUPPORTED as of 20.0.1	SUPPORTEDas of 20	SUPPORTED as of 18.1	SUPPORTED as of 18.0.1	SUPPORTED as of 18	SUPPORTED as of 16.1.2	SUPPORTED as of 16.1.2	SUPPORTED as of 16.0.2
WebCenter client (internet browsers)		SUPPORTEDas of 18.1	SUPPORTED as of 18.1	SUPPORTED as of 18.0.1	SUPPORTED as of 16.1 known limitation on older Java based plugins.	SUPPORTED as of 16.1 known limitation on older Java based plugins.	SUPPORTED as of 16.1 known limitation on older Java based plugins.	SUPPORTED as of 16.1 known limitation on older Java based plugins.
Digital Flexo Suite
Configuration Manager System Information Service Configuration Manager	SUPPORTEDas of 21.03	SUPPORTED as of 20	SUPPORTED	SUPPORTED	SUPPORTED	SUPPORTED as of 16.1.1	SUPPORTED as of 16.1.1	SUPPORTED as of 16
Local License Manager, Network License Manager	SUPPORTEDas of 21.03	SUPPORTED as of 20	SUPPORTEDas of 18.1	SUPPORTEDas of 18.0.1	SUPPORTEDas of 18.0.1	SUPPORTED as of 18.0.1	SUPPORTED as of 16.1.1	SUPPORTED as of 16.1.1

⁽¹⁾As of the Windows 10 April 2018 update you can configure NTFS folders to have case sensitive file names. Please note that none of the Esko products support this feature.

*2 There are many different versions of X-Guide, depending of machine type. These X-Guides supports Windows 10: XE-Guide version 9059p07, XP-Guide for XP-A version 3051p07.

Article information
Applies to	All Esko Software and Hardware products
Created	02-Jul-15
Last revised	29 Mar 2021
Author	WEIC, PED

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