KB315435785: HOTFIX 202011008 for ArtPro+ 20.1

Summary

Layers import from PDF into Adobe Illustrator flattened.

Symptoms

If a NormalizedPDF (powergrid) is opened in ArtPro+ 20.1.0 and separations are deleted (Lack/Stanze) then in the Automation Engine viewer and ArtPro+, the PDF is shown still correct. But, if opened in Acrobat, only one image is left and all the others are gone. This file will be also ripped wrong via Imaging Engine with the same result as seen in Acrobat.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202011008/20.1.

Article information
Applies to	ArtPro+ 20.1
Created	25 Jan 2021
Last revised
Author	JOTY
Case Number	CS01385402

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.