Summary
Color Pilot - Check and Recalibrate - Message - Could not get mounted hot folder.
Symptoms
Color Pilot installed on a client computer. Attempting to Check and Recalibrate the proofer.
Color Pilot client PC logged on as a user not known to the PC that contains the Proof Server software.
Solution
Authenticate user.
To Authenticate,
- On the client PC with Color Pilot, click in the search field.
- In the Search box, type
\\<PC name>(replace <PC name> with the PC name of the Proof Server). 
If you are asked for a username and password, use a known user for the Proof Server PC. Example - bgsystem (or your Automation Engine system account)
Make sure you click the Remember password option.- If this user's password changes every month, you will need to authenticate after the password change.
| Article information | |
|---|---|
| Applies to | Color Pilot 18 |
| Created |
|
| Last revised | |
| Author | LMJ |
| Case Number | 01280091 |
Contents
Overview
Content Tools
ThemeBuilder
Tasks
Bookmarks