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Summary

After installing Fiery Command Workstation on Mac, Fiery Hot Folders and Fiery Software Manager are also available and also on auto start.

Symptoms

Fiery Hot Folders and Fiery Software Manager are also available and also on auto start.
This only happens on Mac. On Windows, these get uninstalled at the end of the installation process, but this doesn't happen on Mac yet.

Solution

In v23.07, it is planned to uninstall these packages at the end of the installation process as it is now on Windows.

Workaround

While the automatic uninstall is not available yet, you can uninstall these packages manually in two different ways:

Method 1:

  1. Go to the Macintosh HD/Library/LaunchAgents folder and delete these two files: "com.efi.FSMAgent.plist" and "com.efi.HFSysTrayIcon.plist".
  2. After deleting restart the Mac and the software will no longer auto start.

Method 2:

  1. Open the Terminal and use the following commands:

    For Fiery Software Manager:
    launchctl unload /Library/LaunchAgents/com.efi.FSMAgent.plist
    sudo rm -f /Library/LaunchAgents/com.efi.FSMAgent.plist

    For Fiery Hot Folders:
    launchctl unload /Library/LaunchAgents/com.efi.HFSysTrayIcon.plist
    sudo rm -f /Library/LaunchAgents/com.efi.HFSysTrayIcon.plist

    (warning) Using sudo in front of the commands can be necessary or not  depending on macOS version. This screenshot was taken from macOS Ventura.
  2. No restart is needed if removed via the Terminal as the software was already unloaded with the first command.
Article information
Applies to

Proof Server 20.0

Proof Server 23.0

Created

  

Last revised

  

AuthorPED, THKR
Case NumberIE-22536
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