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When you start the Automation Engine Pilot, a Logon Information dialog will appear and you have to enter the User name, Password and the Server each time. The Pilot doesn't remember the previous log on information.


The Pilot logon Information is saved in the file. Make sure you have Read-write permissions to the folder that holds the file. Following steps guide you to set folder permissions:

  1. On your Mac, go to Applications > Right click the Automation Engine Client XX.X.X folder (applies only to 10.0, 10.1).
  2. Click Get Info and go to Sharing and Permissions.
  3. Add your Mac user in the list and set the privilege to Read & Write > Apply the Privilege to enclosed items
  4. Now, logon to your Automation Engine Server from the Pilot.
  5. The next time you login to the Automation Engine Pilot on Mac, the logon information from the previous attempt will be displayed.


From Automation Engine 12.0 onwards, the file is located in this folder > users:currentuser:Esko

Article information
Applies to

Automation Engine 12.1.0

Automation Engine 12.0.1

Automation Engine 10.1.1

Automation Engine 10.1.0

Automation Engine 10.0

Last revised29-Nov-13
CW number146033



  1. Anonymous

    Tried this and it did not remember

    1. Unknown User (pire)


      Please contact your regional customer support team via

      They will be able to help you with this!


      You can refer to this Knowledge Base article and explain that it did not help you.


      Thank you!


  2. Anonymous

    Didn't work for us either, OSX 10.5.8 and also 10.8.5