KB76712305: Hotfix 1202069 for DeskPack (Illustrator®) 12.0.1

Summary

Problem plugins in Adobe^® Illustrator^®: there is a significant lag while using these plugins in communication with Esko server, it really slows down the application.

Symptoms

Start Adobe^® Illustrator^® with either Viewer and/ or PowerTrapper Client installed or both, all licensed via network licenses and open any file in the Adobe^® Illustrator^®.
Next select an object and press SHIFT to add other objects to the selection. After adding a fourth object, Adobe^® Illustrator^® will refresh its view only after a few seconds.

This only happens in AICS6 on Windows in 64-bit.

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/1202069/12.0.1.

Article information
Applies to	DeskPack Plugins for Adobe^® Illustrator^®
Created	26-Sep-13
Last revised
Author	MIMI
CW Number	CW148128

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.