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Problem plugins in Adobe® Illustrator®: there is a significant lag while using these plugins in communication with Esko server, it really slows down the application.


  1. Start Adobe® Illustrator® with either Viewer and/ or PowerTrapper Client installed or both, all licensed via network licenses and open any file in the Adobe® Illustrator®.
  2. Next select an object and press SHIFT to add other objects to the selection. After adding a fourth object, Adobe® Illustrator® will refresh its view only after a few seconds.

This only happens in AICS6 on Windows in 64-bit.

More Information

For installation instructions and to download the hotfix, go to:

Article information
Applies to

DeskPack Plugins for Adobe® Illustrator®

Last revised 
Author MIMI
CW NumberCW148128

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.