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  • KB78622603: WebCenter for iOS - The application crashes or shows the error "Return Info is not XML/JSON"
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Summary

The WebCenter application for iPhone or iPad crashes when opening. An error message is displayed or the data is incorrect.

Symptoms

  • The application crashes.
  • An error message: "Return Info is not XML/JSON" is shown.
  • The list "Projects I am in" is empty.
  • An empty projects list is shown, although there should be projects in the list.

Solution

Install the latest version of the WebCenter iOS app (2.3.1. or higher) from the App Store.

Article information
Applies to

WebCenter for iOS

Created10-Dec-13
Last revised11-Dec-13
AuthorPJPR
CW Number 
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