KB78624080: Hotfix 1204018 for DeskPack (Illustrator®) 12.1.1

Summary

After upgrading to Automation Engine 12.1.1, users are getting locked out of their AD accounts.

Symptoms

After upgrading to Automation Engine 12.1.1, users are getting locked out of their AD accounts. The system is set to lock out a user if they fail in a login attempt more than six consecutive times.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/1204018/12.1.1.

Article information
Applies to	DeskPack (Illustrator^®) 12.1.1
Created	13-Dec-13
Last revised
Author	JV
CW Number	CW195651

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.