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I want to start using my Esko software, but I first need a product key or a product key file to activate the licenses. Where do I find these?

How to activate licenses

You can find all information about how to activate licenses in this article:


A product key looks like this: ABCDEF-123456-GHIJKL-789012-MNOPQR (5 times 6 characters).

Esko has many products that require multiple product keys, therefore, they are bundled in HTML files (product key files). A product key file looks like this:

Your product keys or product key files are sent to you via e-mail by Esko Support or by your Esko Sales Operations Agent. They are typically saved in a zip-file. Please also check your Spam or Junk Mailbox, it might be that the e-mail ended up there.

If you have the right access, you can also download them from

  1. Go to
  2. Go to Licenses.
  3. You can now see and download all your not activated product key files.

If you do not receive an e-mail with your product key files and you can't download them, please contact Esko Support.

Save your product keys in a safe location

Always save your product key files in a safe location, you might need them later on.

What about trials?

You don't need a product key to start a trial.

Article information
Applies to

All Esko software products with FlexNet licensing

Last revised16-Feb-16
CW Number