Summary
When I try to install ArtPro on Mac Lion, Mountain Lion or Mavericks, I get an error about the installer being damaged and it can't be opened.
Symptoms
Not able to install ArtPro on a new Mac.
Solution
- Open ArtPro 12.0.1 Intel disk image. Double-click the
ArtPro 12.0.1.mpkgfile to launch the installer. - If a pop‐up dialog appears with the message: "'ArtPro 12.0.1.mpkg’ is damaged and can't be opened. You should move it to the Trash.", do not move it to Trash.
- Instead, open the Mac “Security & Privacy” System Preferences. Click the lock to be able to make changes and enter the Administrator password.
- Change the “Allow applications downloaded from:” settings to “Anywhere”.
- Launch the ArtPro installer again. It should now work.
| Article information | |
|---|---|
| Applies to | ArtPro |
| Created | 28-Mar-014 |
| Last revised | |
| Author | AVHO |
| CW Number | |
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