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When opening a browser window to connect to the Automation Engine Server to download the Client Applications, the following message appears:


Opening the Web Browser and typing the following address: http://servername:9999 gives the following message in the browser window:

Unable to connect.

Firefox can't establish a connection to the server at servername:9999


Check the Services in Computer Management:

Verify if the EG Web Server is running. If not running, start the service.

If the EG Web Server service is not in the list of services in the Computer Management window, install the service by browsing to: C:\Esko\bg_prog_fastserver_v122\com_win\do_websrv_install.bat


Article information
Applies to

Automation Engine 12.0 and newer

Last revised 
CW Number