KB90866036: ArtiosCAD Enterprise - "Board not found" message appears

Summary

When opening an ARD or MFG file in ArtiosCAD Enterprise that contains a foreign board type, you will get the following message:

Board not found
Unable to find the board used in this document in the database.

Symptoms

• When opening an ARD or MFG file in ArtiosCAD Enterprise that contains a foreign board type, you will get the message:

  Board not found
  Unable to find the board used in this document in the database.

• When you check the Don't warn me again checkbox and click OK, the pop-up will disappear, however, the board will not be added to the database.

Solution

In the conventional ArtiosCAD, it is possible to add a foreign board to the database when opening the foreign file for the first time.

In ArtiosCAD Enterprise, this option is not present anymore. In case you want the board to be added to the database, you will need to create the board manually by following these instructions:

http://help.esko.com/docs/en-us/artioscadenterprise/12.1/adminguide/home.html?q=en-us/common/ac/task/ta_ac_10_AddingABoard.html